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Air India Recruitment 2024 New Notification Out, Check Post, Vacancies, Salary, Qualification, Age Limit and How to Apply
by Abisha
Updated Oct 10, 2024
Air India Recruitment 2024
Air India is recruiting for the position of Manager based in Mumbai, with the job listing published on October 9, 2024. The role involves contributing to the maintenance of On-Time Performance (OTP) levels, facilitating crew briefings, interfacing with cabin crew for feedback, and monitoring customer satisfaction metrics. Additionally, the Manager will assist in managing escalations, maintain crew availability, oversee operational exigencies, and ensure effective communication with crew members.
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Company Name |
Air India |
|
Post Name |
Manager |
|
Location |
Mumbai |
|
Publish Date |
09/10/2024 |
|
Official Website |
airindia.com |
Job Description for Air India Recruitment 2024
- Contributing towards maintenance of defined OTP levels
- Attending / ensuring attendance in daily crew briefings, as defined in performance indicators – creating a service focus and customer delight with each crew set
- Interfacing with Cabin Executives and Crew post-flight to enquire about the flight and customer feedback
- Monitoring NPS as defined in the baseline and working with relevant stakeholders to ensure timely corrective action
- Communicating / ensuring communication with crew – sharing ways to provide outstanding service, grooming excellence, appreciation for acts of service on board, willingness to cooperate during exigencies etc.
- Maintaining above threshold crew availability as defined in performance indicators
- Assisting in the management of escalations / critical cases on discipline, working towards timely closure
- Managing data on grounded crew, escalating delays
- Ensuring issue of appreciations and updations on digital platforms
- Securing objective inputs on crew promotion, contract renewal, and probation confirmation
- Overseeing situational / operational exigencies, over and above day-to-day operations, as and when required
Air India Recruitment 2024 Last Date to Apply Online at airindia.com
To apply for the Manager position at Air India, interested candidates should visit the official website at airindia.com. Locate the careers section to find the job listing for the Manager role published on October 9, 2024. Carefully review the job description and eligibility criteria before filling out the online application form.
Candidates Kindly refer to the Official Notification.
Notification PDF for Air India Recruitment 2024
Notification PDF for Air India Recruitment 2024 is available. To access the official notification, click on the provided link. Additionaly, the application link for Air India Recruitment 2024 is also provided.
