- Rojgarlive »
- Jobs »
- Air India Recruitment 2024 Apply for Associate Chat Air India Vacancy online at airindia.com
Air India Recruitment 2024 Apply for Associate Chat Air India Vacancy online at airindia.com
Applications are invited for the Air India recruitment 2024 for Associate Chat Job Vacancy at airindia.com.
by Sivasankari
Updated Feb 15, 2024
Advertisement
Air India Recruitment 2024 Overview
|
Company Name |
Air India Recruitment 2024 |
|
Post Name |
Associate Chat Posts |
|
No of Posts |
01 Posts |
|
Job Location |
Gurugram |
Air India Recruitment 2024 Qualifications
- Minimum Graduate
- 1 - 3 years’ experience in customer service process/operation
Air India Recruitment 2024 Roles or Responsibilities
- Manage and resolve customer complaints, Follow up with customers to ensure their issue are resolved and they are satisfied with the service . respond to customers email/chat as appropriate, Manage and resolve customer complaints, Record customer queries/inquiries, Identify and escalate issues to supervisors.
- Provide product and service information to customers, Research required information using available resources, Research, identify and resolve customer complaints.
- Research, identify and resolve customer complaints, document all chat information according to standard operating procedures, Recognize, Recognize, document, and alert the management team of trends in customer chat, Follow up customer calls/chat where necessary, Other duties as assigned
- Apply Link
- Official PDF Link
Recent Articles
Advertisement