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Air India Recruitment 2024 Apply for Associate Chat Air India Vacancy online at airindia.com

Air India Recruitment 2024 Apply for Associate Chat Air India Vacancy online at airindia.com

Applications are invited for the Air India recruitment 2024 for Associate Chat Job Vacancy at airindia.com.

Updated Feb 15, 2024

Air India Recruitment 2024 Overview

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Manage and resolve customer complaints, Follow up with customers to ensure their issue are resolved and they are satisfied with the service . respond to customers email/chat as appropriate, Manage and resolve customer complaints, Record customer queries/inquiries, Identify and escalate issues to supervisors.
Provide product and service information to customers, Research required information using available resources, Research, identify and resolve customer complaints.
Research, identify and resolve customer complaints, document all chat information according to standard operating procedures, Recognize, Recognize, document, and alert the management team of trends in customer chat, Follow up customer calls/chat where necessary, Other duties as assigned
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